Northgate Capital, City of London
Reception coffee bar was overrun at 8:30am. Facilities team wanted a 24-hour option without adding staff.
Coffee bar queues down 60% in month one. £14.2k monthly revenue at month six, £1,420 host commission.
The cases below are anonymised composites of live UK deployments. Numbers reflect our actual median performance, not cherry-picked outliers.
Reception coffee bar was overrun at 8:30am. Facilities team wanted a 24-hour option without adding staff.
Coffee bar queues down 60% in month one. £14.2k monthly revenue at month six, £1,420 host commission.
Night-shift staff had no hot-food access after 9pm. Vending machines historically unreliable.
60% of transactions between 9pm and 6am. Zero downtime incidents in first 90 days.
Front-desk staff spent 30% of the day selling shakes and bars, no space for a full retail counter.
£7,800 monthly revenue, £5,850 to gym. Staff time reallocated to member onboarding.
Nearest convenience store was a 15-minute walk, shift meal breaks were being lost to travel.
Shift compliance up 12%, break-time incidents down. 100% of sales retained by site canteen.
Library open 24/7 during exams but campus catering closed at 8pm.
£38k monthly during exam season, 240% higher than a legacy vending contract.
Guests wanted 24-hour convenience, mini-bars had 12% margin and 40% wastage.
Zero wastage, £900+ monthly per site, 4.7/5 guest satisfaction on convenience.